Skills to Improve Conflict Resolution
All course materials should be downloaded prior to joining the live webinar. A download link will be included with your confirmation email.
All times listed are are EST.
This 1.5 hour live on-line course will help to define what conflict is and how it presents in both professional and personal situations. One of the biggest challenges when it comes to managing conflict is understanding how you behave when in the midst of difficult situations. Having an understanding of your most common reactions will help you improve your ability to handle conflict and then learn the skills necessary to manage conflict effectively and efficiently.
Agenda – 90 minutes of live webinar with active chat between participants for self-reflection and feedback.
This course is a basic level course, appropriate for all levels of professional experience.
- This course is approved for 1.5 continuing education credits per the NJ State Board of Physical Therapy Examiners. Approval #2204-75
- This activity has been approved by the Texas Board of Physical Therapy Examiners for 1.50 CCU’s for PT’s and PTA’s. Approval #76008TX
- This course is approved by the Pennsylvania Physical Therapy State Board for 1.50 GEN CEUs. Approval # is PTPR015486
course attendee –
Beth’s presentation style was professional, but also realistic, both of which were appreciated. She clearly has lots of relevant experience and expertise in this area!