Managing Difficult Conversations

This 1 hour live webinar, will help you to identify what antecedents may lead to difficult conversations, from addressing mistakes to leaving non-productive behaviors go unchecked for a period of time. Either way, no matter what the cause is, having those necessary conversations can be both difficult and stressful. We will discuss what makes those conversations difficult, why we don’t like to have them and what we can do to be prepared and have a positive outcome.

Agenda – 60 minutes of live didactic with active chat between participants for self-reflection and feedback.

• This course is approved for 1.0 continuing education credits per the NJ State Board of Physical Therapy Examiners. Approval #2010-004
• This activity has been approved by the Texas Board of Physical Therapy Examiners for 1.00 CCU's for PT's and PTA's. Approval #74080TX