Managing Difficult Conversations
All course materials should be downloaded prior to joining the live webinar. A download link will be included with your confirmation email.
All times listed are are EST.
This 1.5 hour live on-line course, will help you to identify what antecedents may lead to difficult conversations, from addressing mistakes to leaving non-productive behaviors go unchecked for a period of time. Either way, no matter what the cause is, having those necessary conversations can be both difficult and stressful. We will discuss what makes those conversations difficult, why we don’t like to have them and what we can do to be prepared and have a positive outcome.
Agenda – 90 minutes of live didactic with active chat between participants for self-reflection and feedback.
This course is a basic level course, appropriate for all levels of professional experience.
- This course is approved for 1.5 continuing education credits per the NJ State Board of Physical Therapy Examiners. Approval #2204-73
- This activity has been approved by the Texas Board of Physical Therapy Examiners for 1.50 CCU’s for PT’s and PTA’s. Approval #76009TX
- This course is approved by the Pennsylvania Physical Therapy State Board for 1.50 GEN CEUs. Approval #PTPR015485
course attendee (verified owner) –
I always enjoy taking courses with Beth. This one was no different. She is excellent at conveying the objectives in a manner that is applicable immediately after the course is completed. I do believe that this course could be anywhere between two to four hours in the future depending on content and length of breakout sessions. I look forward to the next course with Beth.