Managing Difficult Conversations
All course materials should be downloaded prior to joining the live webinar. A download link will be included with your confirmation email.
All times listed are are EST.
This 1 hour live webinar, will help you to identify what antecedents may lead to difficult conversations, from addressing mistakes to leaving non-productive behaviors go unchecked for a period of time. Either way, no matter what the cause is, having those necessary conversations can be both difficult and stressful. We will discuss what makes those conversations difficult, why we don’t like to have them and what we can do to be prepared and have a positive outcome.